In the public sector IT is gaining a central importance: Whereas in 2003 only 32% used eGovernment solutions for contacting authorities, in 2009 already more than half (53%, Destatis) did so. Based on the state treaty between Bund and Länder [German federal government and the federal states], a reinforced IT technical integration between federal, state and local authorities is being worked on in the internal relationship of the public sector works since 2010.
So it is all the more surprising that especially when carrying out internal services (e.g. IT service during on-site-troubleshooting at public authorities workplaces) or in the case of external field work appointments (e.g. customer service in case of defects in the electricity (waste water field or similar) productivity potentials in the seven-figure range are not being realized. Thus e.g. records of customer service, technical services or audits/inspections are often collected manually and then transferred manually into the IT systems.
The key to lowering costs are digital checklists such as New Solutions Checkware which allow a revision-safe in-situ capture without media disruptions and which then serve as a direct basis for internal bookkeeping or external invoicing "at the push of a button".
Automation of business processes by intelligent forms and individual evaluation options.
Checkware - Digital Checklist Manager is the software solution for all kinds of inspections, quality assurance and audits. In many fields examinations are carried out nowadays by means of standardized forms and checklists.
Checkware replaces paper forms and ball-pens. The data are collected via stationary PCs or via mobile devices (e.g. Tablet PCs) on site and then synchronized with the server or workstation computers.
With Checkware you can prepare forms and checklists in a very simple way and apply them throughout the company in a homogenous manner. The software allows the realization of your own designs and layout standards and provides for a homogenous checklist management.
An authorization system makes it possible to allow individual users access only to parts of the system. The staff member practically sees only the forms and checklists which are relevant for his activity.
Checkware Digital Checklist Manager supports users during the capture by means of an input check
All data are available immediately after their collection. The evaluation can be made independent of site and location.